Terms and Conditions

 

1. Introduction

Welcome to Liana Beauty! By making a purchase on our website or in-store, you agree to the following terms and conditions. Please read them carefully before making any purchase.

2. Product Purchases

  • All products purchased from Liana Beauty are for personal use only and cannot be resold.
  • We make every effort to ensure the quality and accuracy of the products listed on our website and in-store. However, product descriptions, pricing, and availability are subject to change without notice.

3. No Returns or Exchanges on Opened Products

  • For hygiene and safety reasons, we do not accept returns or exchanges on any products that have been opened or used. Once the product packaging has been opened, it is considered final sale.
  • If a product is unopened and in its original, undamaged packaging, you may return or exchange it within 7 days of purchase, subject to certain conditions (see "Returns and Exchanges" below).

4. Defective or Damaged Products

  • In the unlikely event that you receive a defective or damaged product, please contact us within [insert number] days of receiving your order.
  • We will offer a replacement or store credit for defective or damaged products that have not been opened or tampered with.

5. Returns and Exchanges

  • To be eligible for a return or exchange, the item must be in its original, unopened packaging. We reserve the right to refuse any return or exchange that does not meet this criteria.
  • Returns will only be eligible for store credit and will not be refunded to the original payment method.
  • The customer is responsible for the return shipping costs, unless the return is due to a defective or incorrect item.

6. Order Cancellations

  • Orders can be cancelled before shipment. Once an order has been shipped, it cannot be cancelled.

7. Privacy and Data Protection

  • We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.

8. Limitation of Liability

  • Liana Beauty is not liable for any damage, injury, or adverse reactions caused by the use of our products. Please read all instructions, warnings, and ingredients carefully before use.

9. Contact Us

If you have any questions or concerns about our products or these Terms and Conditions, please contact us..